Many small businesses often make the
mistake of not investing in the proficient social
media management teams and
their services, including social
media strategies, simply because they feel it is unnecessary.
More often than not, the problem also
revolves around tight budgeting and uncertainty with the idea of social media
marketing. Other saddening instances include businesses not
understanding the workings inside social media management, which eventually
leads to them undermining its inherent potential. Far too many businesses have
fallen victim to these common misconceptions. Do not let them fool you as well.
Including an efficient social media
strategy not only generates enough traffic for the expansion of your business
but it also focuses your business efforts into avenues optimal for your
progress as a business enterprise in general. Dont get intimated with the fancy
business jargon just yet: its easier than you think.
In this article I describe the most
basic formula for creating your own working social media strategy easily.
Creating your social media strategy
essentially requires you to define your business. Like so:
1. Goals
What do you want to achieve?
Do you want to drive traffic to your
website? Improve your customer service? Maintain customer loyalty? Increase
brand awareness?
The faster you define your goals,
whatever they may be, the faster you can concentrate on achieving them.
2. Audience
Who is your target market?
Do you want middle-aged business
professionals to follow your brand? Fresh college graduates? The unemployed
lot? Senior citizens? Millenials? Families?
If you are unsure who your target
market should be, you can now refer to social media analytics, absolutely free
of charge. This leaves you with no reason to remain uninformed about your
target market.
3. Channels
Which social media sites line up with
your goals?
Specific demographics flock to
specific social media sites. Using your defined target market, you can
determine the best social media to use.
Some of the most popular media sites
right now, sites you should prioritize for your social media marketing
strategy, include Facebook,
Twitter, Instagram, Google, LinkedIn and Pinterest.
Facebook continues to dominate the
social media networking world with the widest range of internet users. 71
percent of all (US) internet users are on it, regardless of demographic .
The most prominent demographic Twitter caters to are those aged 18 to 29, the
majority of which are men. So when youre revising your Twitter
marketing strategy and learning the ropes on how to
manage a twitter account, keep in mind that testosterone dominates the Twitter
world.
Much like Twitter, Instagram also caters to those aged 18 to 29 but
occupies a larger percentage (a whopping 50 percent) of all online young
adults.
Google+ has around
22 percent of adult online population. Google Community serves as as a helpful
and productive community for starting businesses.
LinkedIn caters to 28 percent of all
internet users, most of which have a college education while nearly half of all
online women internet users use Pinterest.
4. Content
What will you post about?
What kind of content can your
customers expect from you on a regular basis? Will they be in the form of
high-quality edited photographs? Case studies? Infographics? Real-time status
updates? Blog posts? Webinars?
Research says that people give more
credit to brands that effectively use their social media accounts. That should
encourage you to learn how to manage your social accounts and modify their
marketing strategy.
5. Response
How will you tend to your customers?
How will you maintain an engaging
relationship with your customers? Through regular email newsletters?Through
Twitter page management? Through private Facebook messaging?Through open
forums?
A key factor for a thriving business
is sustaining positive and engaging relationships with your customers.
Therefore, this means that you should provide your customers with accessible
ways to contact you. You, on the other hand, have to maintain the
interactivity.
6. Measurement
How will you measure your progress?
What is your measure of a successful
marketing campaign? Is it an increase in sales? An influx of interested
applicants?An increase in brand recall?
What tools will you use to assess
progress? Is it through regular visual reports from your social media
management team? Or through free online social media analytics?
Regular assessment of your business
performance is an essential practice in order to further your business
potential. This allows you and your business partners to look back at what
works with your social media marketing strategy and what does not.
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